Bendall and Cant Limited (NZBN 9429037950088) respects your privacy and is committed to protecting your personal information.
This privacy policy sets out how Bendall and Cant Limited uses and protects any information that you give Bendall and Cant when you use this website.
Bendall and Cant Limited (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it.
For purposes of this Privacy Policy, the terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Services.
Consent
By accessing and using our website, you accept our Privacy Policy and consent to the collection, use, storage and disclosure of your personal information in accordance with this Privacy Policy.
If you do not consent, then we may not be able to answer your enquiry.
Personal Information
In this policy, “personal information” means the same as it does in the Privacy Act 2020 (“Privacy Act”). In general terms, this includes any information that can be used to personally identify you. This may include (but is not limited to) your name, age, gender, address and contact details (including phone numbers and email addresses). If the information we collect personally identifies you, or you are reasonably identifiable from it, then the information is considered personal information.
Types of Personal Information we Collect
When you access our website, we may collect the following information from you:
- Name
- Telephone number
- Email or physical address
- Location
- Any additional personal information that you provide to us directly or indirectly through our website, our team, or otherwise.
Collection of Personal Information
We collect personal information in a variety of ways, including when you:
- Access and use our website
- Request information via our website
On all occasions, your personal information will be collected, held, used and disclosed by us in accordance with this Privacy Policy and the Privacy Act 2020 (or any replacement legislation).
Use of Personal Information
The primary purpose for which we collect information about you is to enable us to communicate with you as required. Other reasons we may use personal information are:
- to provide Services to you or your organisation;
- to provide you with information about other Services provided by us;
- to comply with applicable laws and regulations; and
- for any related purpose in connection with the above, or any other specific purpose we notify you of when the information is collected.
Disclosure of Information
We generally do not share your personal information with others unless this is necessary for the purpose for which you gave us the information. From time to time, we may need to disclose your personal information to third party service providers. For example, we may disclose your personal information to the following persons or their agents:
- Our professional advisors;
- Our contractors and external service providers, such as IT service providers and insurers; Law enforcement and Government agencies or regulatory bodies, as part of an engagement (for example, the Inland Revenue Department);
- Identification and screening agencies and third party electronic databases; and
- Debt collection services or credit reporting agencies.
In addition to the above, we release personal information only when it is permitted under the Privacy Act or required by law for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities, and/or to your Internet Service Provider or network administrator); or to protect our or your rights, property, or safety, and where we reasonably believe that disclosure is necessary.
Your personal information is not disclosed to third parties for the use of allowing them to send marketing material to you.
Storage of your Personal Information
We have implemented generally accepted standard of technology and operational security to protect personal information from loss, misuse, alternation or destruction. We require all employees and contractor to keep personal information confidential and only authorised personnel have access to this information.
Destruction and De-identification
We will retain your personal information whilst it is required for our business functions or any other lawful purpose. We use secure methods to destroy or permanently de-identify your personal information when it is no longer needed.
Access and Correction of Personal Information
You may request access to any personal information we hold about you at any time by contacting our Privacy Officer. Your request will be processed in accordance with the Privacy Act.
If you make an access request, we will ask you to verify your identity. There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others, or if it would result in a breach of confidentiality. If that happens, in most circumstances we will give you written reasons for any refusal.
We may charge a reasonable fee for making your personal information available to you or providing you with copies of it.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may ask us to amend it. We will consider if the information requires amendment and will not charge for making any amendments. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.
Breaches of your privacy
We take our privacy responsibilities seriously. In the unlikely event that a suspected or actual breach of your personal information occurs, we will investigate the breach. We will notify you and the Privacy Commissioner if we reasonably believe that the breach has caused you serious harm, or is likely to cause you serious harm.
Privacy Policy Updates
This Privacy Policy is not a static document. We may, from time to time, make changes and updates to this Privacy Policy. The most current and up-to-date Privacy Policy will always appear on our website. If you have any questions about our Privacy Policy or any changes to it, you can contact our Privacy Officer by email.
Privacy Officer Contact Details
Privacy Officer
Bendall and Cant Limited
Level 7, Southern Cross Building, Corner High St & Victoria St, Auckland CBD
Phone: 09 309 2040
Email: privacy.officer@bcca.co.nz